Frustrating

I’ve been using Dashlane for a while. At first it worked great but then it started having lots of problems - even though I pay extra for the “pro” version it doesn’t seem to like to sync the passwords across all my computers and devices as advertised, it often causes a severe lag and slowdown of my Mac, stuff like that. Unfortunately, the support department of Dashlane is a one-trick pony. They know of only one solution (spoiler: uninstall the App store version, download the version on their website, and when that breaks, uninstall and reinstall, over and over and over). They take a while to respond but it’s kind of pointless since they have only one stock answer and that’s all they send. I recently wrote to them about my iPhone version and they, of course, sent the same OS X letter that they’ve already sent a hundred times. I guess that’s all they know how to do, but of course that does me absolutely no good at all. When my paid subscription ends in a couple of months I will migrate back to 1Password. Unfortunately, I used Dashlane to generate all new, complicated passwords and that will be one pain to move over. But dealing with this app and their lack of support is not something I can do any longer.

pdeep about Dashlane - Password Manager